Featuring case studies including Sony, KPMG and AstraZeneca, Making Knowledge Work is the most comprehensively researched and unbiased report in this area.

This publication is specifically designed to guide you through:

• Overcoming cultural issues
• Securing senior management support
• Selecting the most appropriate KM tools and technologies
• Maximising the return on your investment

Making Knowledge Work is written by Jim Bair, Senior Vice President, Strategy Partners International. As well as publishing three books and over 70 reports, Jim has consulted for organisations including AT&T, Siemens, Microsoft and Bank of America as well as being interviewed for publications such as Wall Street Journal, FT and national television in England and the US. Coupled with Ark Group’s ten years experience producing magazines and events for the KM world this report represents an integration of these efforts into one practical and valuable unit.

To purchase your copy online, simply add to your shopping cart below. Alternatively call us now on +44 (0)20 8785 5900 to order over the phone.