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Mapping out the KM landscape 1 Jun 2011
In my last column, inspired by air travel and those mobile-free minutes during take-off, I wrote about after-action reviews. This month, I’m actually writing at 30,000 feet (on my way to Geneva, in seat 29A). I really don’t mind being at the back of the plane when the view is this good - stunning, varied scenery from an ever-changing landscape.
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2.

Knowledge gaming: Part II 4 Feb 2011
Currency has two basic functions: as a medium of exchange, and as a store of value. There are two types of currency: public currencies regulated and backed by governments, and private currencies used for group peer-to-peer exchange and valuation. This article asks whether in times when public currency is very scarce, private currencies can be deployed to motivate productivity and increase economic value. And whether serious games can be used to make the process fun, as well as rewarding.
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3.

The real game begins 10 Nov 2010
A new generation of semantic web tools, search engines and search engine optimisers (SEOs) have waded into these new oceans of social media data with their own commercial agendas and secret algorithms promising to produce meaningful infocologies from the info-chaos. Even the most fervent believers in this great semantic technology research project would not deny that it’s a big one – and a very expensive one, too. They would also have to admit that its realisation will take an unquantifiably long time and that currently there is no proof that the technology will work, when scaled up to internet size.
The thing about all varieties of social media is that it is the creation of the intelligence of its users who are learning how to write, to record and to curate themselves and have as a result created what could already be the world’s greatest knowledge resource. Everybody agrees that the name of the game is to find ways of tapping into the flow of social media data in order to extract meaning and intelligence.
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4.

Opportunity knocks 25 Aug 2010
The goals and principles of knowledge management (KM) are more important than ever, but the practice of KM seems to have dwindled in recent years. However, KM concepts lie at the heart of the emerging disciplines of Enterprise 2.0 and social business design, and if
KM practitioners and advocates can grasp the opportunity offered by modern social computing, then I think there is real hope that they can achieve their goals, albeit possibly under a different label.

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5.

Gurteen Knowledge: 10 Years in KM - Avoiding jargon 22 Jun 2010
At a conference recently, I noticed a participant had written on her feedback form that one of the speaker’s sessions was ‘nerdy’, but then as an afterthought she had written in brackets that the speaker wasn’t.
I found this rather amusing, as the speaker had done his best to tone down the techie aspects of his talk for the audience.
He was talking about social networking and at times had used words and phrases such as weblogs, blogging, ‘blogrolls’ and RSS [really-simple syndication] news feeds. So there certainly were some nerdy words in his presentation.
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6.

WordPress 3.0 blogging software unveiled 22 Jun 2010
Wordpress 3.0, the latest version of the popular blogging software platform codenamed ‘Thelonious’, has been released. The new version of the open source content management system, which is powered by PHP and MySQL, includes support for multiple blog-sites for the first time and an ecommerce plugin. It also incorporates 1,217 bug fixes provided by 218 volunteers.
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7.

The power of struture 22 Jun 2010
My last article, ‘When two worlds collide’ identified the two principal characteristics of the emerging forms of knowledge – as flow rather than documents, and as user generated, and user ‘curated’ content, rather than professionally generated and ‘managed’ content.
The core assumption behind the design of software tools to help people to cope with these new forms of knowledge is that algorithms, typified by Google’s ‘relevance ranking’, are the best (indeed the only) means to deal with the unimaginable quantities of information available. Without these sorts of powerful algorithms and the immense processing power of vast server farms, people would drown in the torrent of information, or be lost forever in a huge and uncharted sea of data.
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8.

Game, set, match 21 Jun 2010
As knowledge management (KM) professionals, it’s easy to get so caught up in the design of strategies, systems, processes, taxonomies and a host of other tasks associated with managing knowledge-based activity and resources. In this way, the term ‘manager’ in KM is used more often as a verb than a noun. But, regardless of whether you are the sole KM resource in your organisation or part of a team, it should be both. An upper case ‘Knowledge Manager’ is a change agent; a lower case ‘knowledge manager’ is a functionary.
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9.

When two worlds collide 25 May 2010
Even after all these years I suspect that, like myself, many people still have lots of questions to ask about what Web 2.0, Enterprise 2.0 and, of course, KM 2.0 are – and what the 2.0 means. No doubt the terms are also afflicted by the universal curse faced by knowledge managers, which is that they are liable to mean different things to different people.
Fortunately, doubt and uncertainty are essential parts of the new world of knowledge, which is emerging through the combination of new virtual connection technologies and new, less ideological ways of thinking.
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10.

Featured masterclass 5 Mar 2010
This masterclass will show you how to use content analysis techniques to turn the tables on the knowledge glut. The increasing volume of information flows becomes an intelligence advantage, rather than an overwhelming challenge.
The techniques, when learned, are simple and inexpensive, ideal for times when money is scarce. On the other hand, it will increase the value and productivity of work groups because they will be working with a much higher level of common knowledge.


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