1.

Challenging preconceptions: A hybrid approach 5 Mar 2010
Continuing her 'Challenging preconceptions' series, Cora Newell interviews John Alber of Bryan Cave's Client Technology Group, and examines the divergent development of KM in the UK and US.
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2.

IK cover story: Info pros leverage their network to become KM pros 3 Nov 2008
As KM migrates from the wonks to the workers, the Special Libraries Association (SLA) leads the way among professional associations shouldering the implementation strategies.

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3.

Workshop: The intranet post-mortem part IV 3 May 2006
Intranet re-launches must be carefully planned to ensure a positive end-user response, says Paul Chin.
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4.

Masterclass: Change management Part II 2 May 2006
The second in a two-part masterclass exploring KM-driven change-management strategies.
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5.

Workshop: Intranet post-mortem 30 Mar 2006
Maximising the life expectancy of a corporate intranet is one part planning, one part experience, and one part crystal – ball gazing. It is as much an art form as it is a process of critical analysis. But in order to ensure an intranet has a long and useful life, predictions of that lifespan need to be made during the planning stage, before the first fingertip is laid on a key to commence programming.
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6.

The knowledge: Mary Lee Kennedy 18 Jan 2006
After six years leading the global knowledge network group of software giant Microsoft, Mary Lee Kennedy left to form The Kennedy Group. Sandra Higgison finds out how her resolute focus on the user and understanding of how people share knowledge, ideas and expertise has put the world at her fingertips.
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7.

Workshop: The intranet post-mortem 17 Jan 2006
The first step in fixing or re-designing an unsuccessful intranet is understanding where you went wrong first time around. The first of this four-part workshop series looks at some of the contributors to intranet failure.
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8.

Workshop: Intranet security 14 Nov 2005
What good is a state-of-the-art home security system if the homeowner forgets to turn it on, leaves the front door wide open or accidentally burns the house to cinders with a carelessly discarded cigarette? Security can’t be solved by technology alone. Simple human negligence can be a detriment to any solution that is put into place.
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9.

Workshop: The human side of intranets 5 Aug 2005
Ever since the industrial revolution, there’s been an air of humanity against machinery – a sort of John Henry versus the steam hammer mentality. Today, many computer users are still feeling the effects of a technological revolution, trying in vain to reconcile between what technology is supposed to do and what it actually does do.
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10.

Workshop: The human side of intranets: Part 1 13 May 2005
When it comes to intranet development, the relationship between content owners and developers is often fraught with tension. But with a little common sense and a healthy dose of interpersonal skills, the differences between the two should not be irreconcilable. By Paul Chin
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