Feature
posted 17 Dec 2009 in Volume 13 Issue 4
Technology the enabler
There is no doubt that technology and knowledge management (KM) have long been bedfellows. While it has often been easy to criticise KM practice as too technology driven, the need to manage information flow has generally ensured a place for KM practice, with technology not far behind. That need to get a handle on information has also only grown as e-communication and the internet have given employees access to often unmanageable quantities of information.
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