denotes premium content | Nov 22 2008 Feature
posted 19 May 2008 in Volume 11 Issue 8
Update: The development of social network analysis
In May 2003, I published my first article on social network analysis here in IK (then Knowledge Management) magazine. Supported by successive editors, I have contributed a full Social Network Toolkit and a four-part Masterclass series, so I was pleased when I was asked to contribute an article this month on how social network analysis (SNA) has been used in knowledge management (KM) and where it is going.
I am not sure whether this request was prompted by signs of demise, but let me assure you network analysis is becoming an integral part of a mature KM repertoire.
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