denotes premium content | May 20 2013 Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 12 Issue 4
Features
Ei cover feature: Are we a collaborative Europe?
Research says yes, most see the value. The power, however, is with the users more than the technology, and managers and users are concerned about security.
Knowledge 2.0 – CRM and KM
Knowledge management is becoming embedded in existing business processes. This is the first in a continuing series following KM to wherever it has gone.
Masterclass Part 1: The spectrum of collaboration
Three well-known collaboration experts begin a series of three masterclasses with key points supported by real stories.
French cooking: Knowledge management à la cuisine gourmet
A pioneer in artificial intelligence tells of the slow but steady rise of KM in France.
Case report: FAO becomes ‘knowledge organisation’ through forum on food
A key architect of a global forum on food security and nutrition policies and strategies tells of the importance, development and outcomes of a knowledge exchange in the Food and Agriculture Organization of the United Nations.
Analysis: Do you know where your knowledge is?
Surveys of eight companies show senior managers in Europe have a long way to go before they discover the location and value of their intellectual capital.
IK cover feature: Lessons learnt from really changing intelligence
“The term ‘jumbo shrimp’ has always amazed me. What is a jumbo shrimp? I mean, it’s like ‘military intelligence’ – the words don’t go together, man.” — George Carlin, Saturday Night Live, October 11, 1975
Regulars
Last word: Channelling the flood of e-mails
Just organising the flow and sorting of e-mail isn’t enough. Electronic communication produces documents that must be managed just as paper documents are. Here’s how.
The knowledge: Jenny Ambrozek
Australia 1985: At Prestel standard videotex terminals in Perth, Adelaide and Brisbane, students and educators logged on to ‘Edutel’ for the first time. They were participating in the launch of an online information service from the Australian Caption Centre to promote the use of videotex in education.
The Gurteen perspective: Learning to listen and to tell the truth
I wrote this article over five years ago and it has languished on my website without ever being published. It’s about time it was! Do we listen in order to confirm what we already think or in order to reply? Or do we listen in order to discover something new?
Opinion: Oh the humanity!
Personal and professional lives can’t really be separated in today’s knowledge-driven enterprise. To know a person is to know all about that person – business and pleasure.
Book review: Beyond the Deal: A Revolutionary Framework for Successful Mergers & Acquisitions that Achieve Breakthrough Performance Gains
Mergers & acquisitions (M&A) – ‘cutting the deal’ – has been a popular past-time for senior executives. Global M&A activity reached a peak of $3.9tr in 2007. However, many studies show these deals are more likely to destroy shareholder value than to create it. Those promised “synergies” don’t always pan out as planned. Now what does this have to do with knowledge management?
Thought leader: The six stages of systemic change
At first we don’t see the magnitude of changes resulting from all this ‘social stuff’. We think if we just do better at what we’ve always done, we’ll be OK. Then we realise we have to do something totally different, but we don’t know what.
