Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 1 Issue 4
I only know what I know when I need to know it ... Embracing the active management of tacit knowledge
David Snowden, IBM contends in this article that the active management, and by implication, acceptance of the value of, tacit knowledge is a necessary component of any knowledge management program. It may also be a sufficient component for the initiation phase of such a program. It is easier and cheaper to implement in terms of resource and time than many of the more ambitious and investment intensive information systems.
Implementing Knowledge Management: Lessons Learned
As members of a large knowledge-based consulting organisation, Bill Ives and Adam Gersting of Andersen Consulting are increasingly being asked by clients planning knowledge management solutions to share our best practices regarding knowledge management implementations. In this article, we provide insights gained through both the creation of knowledge management solutions for our clients, and from the design, implementation and use of our own internal Andersen Consulting Knowledge Xchange© knowledge management system.
Integrating Knowledge Management and the Business
Thomas H Davenport, University of Texas examines strategies to develop integration between knowledge management and the fundamental attributes of the business environment such as its strategy and objectives, Organizational structures, employee behaviours, knowledge work processes, and the information technology architecture.
Knowledge Sharing Success in a Global Organisation
The two most frequently asked questions in the field of knowledge management at the moment seem to be: 'how do I evaluate the costs and benefits of managing knowledge in my organisation?'; and 'how do I establish a culture in my organisation which will allow and encourage knowledge sharing and collaborative creation?' Caroline Morland, Manager, Knowledge Services, Arthur Andersen illustrates some of the ways that these issues can be addressed.
Ronald Young, Chief Executive, Knowledge Associates outlines Knowledger, an Organizational knowledge management solution with a high level framework, methodologies, systems and tools to optimise knowledge working at all levels.
Protecting your Rights
Knowledge management is rapidly becoming essential for any business which wishes to keep abreast of the market and, more importantly, keep ahead of its competitors. The more knowledge a company can use, the more it will succeed. But the real value of the knowledge lies in exploiting it to the full and preventing its misuse, once it has been gathered. Catriona Smith a Partner at Allen and Overy looks at ways of doing that.