Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 1 Issue 3
Expert Systems: An Integral Part of Knowledge Management
Dr. Jay Liebowitz, Professor, Department of Management Science, George Washington University explores the under utilisation of expert systems in the knowledge management structure.
Kmunity Building at Shell
Dr Marcus Speh, Senior Adviser for Corporate Information Technology, Shell International examines Shells concept of the Knowledge Community and some examples of the change issues involved in building them.
Knowledge Management at Hewlett Packard
Andrew Gannon, Director of UK PSO, Hewlett Packard Limited explores the lessons learnt by Hewlett Packard about the knowledge management process so far and also a vision of some of the places knowledge management can take them in the future.
Managing for Knowledge: Managing for Growth
Richard Cross, Managing Partner, Xerox Quality Services examines the differences between information and knowledge and focuses on the different initiatives taken by Xerox to create an atmosphere where knowledge can thrive.
The Process for Innovation: A Case Study of Bae
Susie Crowley examines The Process for Innovation which was awarded the Information Strategy Magazine Knowledge Culture Award for the pioneering development of a corporate knowledge and learning culture, and has been recognised by the DTI as a generic and transportable method which can be used across UK Plc.