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posted 21 Jul 2008
Survey confirms efficient DM can benefit business
WHILE 90 per cent of senior executives involved in document management agree managing documents throughout their lifecycles helps improve business performance, only 12 per cent rate their organisation as highly effective in this practice.
A Premier Standard: How Organisations Can Elevate Business Performance through Advanced Document Process Management links six advanced document management processes – including document imaging, records management, enterprise-wide print/copy, mail and shipping, automated print/mail workflows and legal discovery) – with high-value business benefits.
The executives surveyed agree that of the six document management processes, document imaging (paper to digital conversion) has a high impact across the greatest range of top business goals. Automated print/mail workflow (creating, printing and mailing personalised communications) was seen to have the highest impact on driving faster time to market. Records management was designated as having the highest impact on improving operational efficiency.
“Executives surveyed indicate that their most urgent business goal is to improve operational efficiency,” notes Joseph R. Marciano, president and CEO, Oce Business Services. “The executives see document management processes as having a high impact in meeting these and other goals. This is particularly the case with processes such as digital imaging, as well as methodologies such as document lifecycle management and document performance management.”
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