denotes premium content | Jul 7 2008 Feature
posted 28 Jan 2008 in Volume 11 Issue 5
Trust and communication must be interwoven to realise successful change
Seldom do case studies surface where lessons learned are from failures. In this report, a client is granted anonymity to allow the author freedom to write openly about what went right and what went wrong in an enterprise-wide content-management implementation project.
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