Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 4 Issue 3
Diagnosing the effects of change
Organisational change is often undertaken as an act of faith; little consideration is given to the impact it will have on the bottom line performance of a business. Keith Bedingham discusses how to identify the impact of change in relation to what an organisation is looking to achieve.
Smart technology, smarter people
Technology plays a crucial role in most KM initiatives, but it can also be seen as a threat to personalisation and individuality. David Burns argues that, used correctly, smart technology can provide the underlying power in an organisation to open up knowledge to every employee.
Book Review: Competitive Intelligence
Competitive intelligence (CI) is rapidly emerging as one of the killer applications of knowledge management. In this book, the authors seek to offer a practical approach to cultivating CI activity in organisations. They base the book on their extensive experience in their Canadian CI consultancy practice.
A key facet of knowledge management is the importance the discipline places on the experience and tacit knowledge of individuals. Marcus Blosch describes the benefits of creating in your organisation a sense of community, and offers practical advice on how to achieve this aim.
Course Notes: Benchmarking Your Knowledge Management intranet, Frankfurt 11-12 September 2000
The benchmarking your knowledge management intranet event in Frankfurt this Autumn featured presentations from CIBIT, Smith & Nephew, PricewaterhouseCoopers and Siemens. Simon Lelic offers an overview of the key ideas shared over the two days.
Cutting through data smog
Effective knowledge management relies on people having access to the right information at the right time, but the threat of information overload is undermining knowledge retrieval processes. Thomas Gerick examines a new tool for collaborative KR that promises to dominate knowledge transfer technologies over the next few years.
Global knowledge sharing
Millward Brown developed its corporate intranet as a tool to share client information and knowledge over a rapidly expanding and decentralised base of global operations. Jean McDougall describes the developments leading up to the launch of MBOnline in October 1998, and reports on the company's progress since then.
It's good to talk
Knowledge Fair 200 represented an attempt by the Department of the Navy to bring people and ideas together from across the armed forces. Moonja P.Kim describes the event, and reveals the steps the department has taken on its journey towards becoming a knowledge-centric organisation.
Seven spiritual laws of successful knowledge management
Knowledge management is all about people, but the human side of KM is often overlooked. Marcus Speh Birkenkrahe presents an attempt to redress this imbalance, describing seven spiritual laws that should form the basis of any KM initiative.
Your Say: The future of KM
Once dismissed as a transient management fad, KM has in fact expanded enormously in both breadth and depth in recent years. Simon Lelic talks to representatives from BT, the European Commission, IBM, ICL, SER, Serviceware, Shell, Siemens and Statoil, and discovers how the discipline has evolved, and what the future holds for knowledge management.