denotes premium content | Dec 5 2008 Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 11 Issue 2
Editor's letter
IT IS almost two years to the issue that I was appointed editor of Inside Knowledge and, in that time, I’ve learnt a great deal from a wide variety of very smart people – people in knowledge management are always keen to share what they know.
So I’ll take that knowledge with me – and share it freely – now that it is time for me to move over and let somebody else take the helm. I am moving on to edit another title in the company’s portfolio and we will be bringing in fresh blood to provide a new direction and extra energy to IK.
That means, of course, that I will still be in the background, reading every case report, masterclass and opinion, not to mention every public debate between Jerry Ash and David Snowden...
Before signing off, I would like to take this opportunity to thank my editorial board for their valuable insight and guidance and, of course, each and every one of you for your support and for making the magazine such a great success.
Fresh blood
But the first injection of fresh blood comes in the form of our new editorial assistant Lucy McNulty, who was instrumental in putting together this issue. I hope you will make her feel most welcome. She will be joined shortly by an experienced new editor, who I’m sure will take IK in a new and exciting direction.
That makes it an ideal time for you to tell us exactly what you want from the magazine and what you think we should be doing better. Are there key developments that you think we’re missing? Please e-mail Lucy – lmcnulty@ark-group.com – and she will pass on all your thoughts, opinions, ideas and criticisms to the new editor. All comments, big or small, are welcome, of course.
Features
Enterprise 2.0 in action
Environmental Resources Management one of the world's leading providers of environmental consulting services, shares the nine month KM journey which culminated in the launch of its sharing portal Minerva.
How Web 2.0 shifts the paradigm
Does Web 2.0 represent a sudden revolution in the fundamental proposition of the web or simply evolution of the capabilities of web technologies?
Customer centric content management
Organisations create huge amounts of customer-facing content and are putting much time and effort into managing their customer relationships. Yet content remains locked in silos and does not provide maximum value to customers because it is not easily discoverable, lacks consistency from one silo to the next and is limited in terms of implementation and value.
Reading, understanding and trusting 30 year old information records – achievable or utopia?
Digital information and digital work processes are increasingly used in order to cut costs and gain efficiency. It is, however, far from clear which processes should be put into place to keep digital records alive, reliable and trustworthy.
Future Centres - Be'er Sheva
If you think a classical education was as simple as ‘reading, ’riting and ’rithmetic’, think again. In fact, thinking – teaching young people how to think and apply what they knew – was the ultimate goal of a classical education.
The knowledge - Richard Olivier
Waiting for Richard Olivier to arrive for our interview, my eyes are drawn to the bookshelves that cover the length of the meeting room in his Fulham, west London office. Noting a few titles at random, I realise that this short list makes for a neat synopsis of his work and interests.
Regulars
Book review - Leadership’s Greatest Secret
FEW AMBITIOUS ‘leaders’ would be without, it seems, a copy of Sun Tzu’s The Art of War and Niccolo Machiavelli’s The Prince, as if the machinations of political leaders in feudal times carries vital lessons for the efficient management of IBM or General Electric (for example). And the management books that sell by the thousand, likewise, are ultimately all about that elusive concept of leadership.
Knowledgeworks
Here I go again, getting personal. But I cannot think of another or better way to share the lessons learnt from the experiences I’ve had over this past year, and the impact this issue’s Be’er Sheva report has had on me and the Association of Knowledgework (AOK).
The Last Word
In every office a good tidy greatly improves working efficiency – getting rid of stuff we don’t need and filing important documents, helps us work better and respond faster.
Thought Leader
WHAT DOES an innovative environment look and feel like? To be more specific – which characteristics turn an ordinary organisational environment into one that enables innovation to flourish?
Book review: Leadership’s Greatest Secret
FEW AMBITIOUS ‘leaders’ would be without, it seems, a copy of Sun Tzu’s The Art of War and Niccolo Machiavelli’s The Prince, as if the machinations of political leaders in feudal times carries vital lessons for the efficient management of IBM or General Electric (for example). And the management books that sell by the thousand, likewise, are ultimately all about that elusive concept of leadership.
Spam - a lot
I RECENTLY went to see a performance artist friend of mine that put on a show called, ‘Speech’. It was about communication and featured a very dramatic number called ‘Spam’.
The Gurteen perspective: Learn to share
I GAVE a talk recently on knowledge sharing entitled the rather tongue-in-cheek, ‘How do you make people share their knowledge?’ as clearly you cannot ‘make’ people do this.
