Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 12 Issue 5
Farewell: Jerry Ash takes migration seriously
It is with mixed emotions that I tell you this is my last issue as managing editor of Inside Knowledge magazine.
The last 14 issues have been a joy and I thank all of those who have worked with me as sources and writers. I thank the IK staff for the very special way they presented these stories in magazine format. And I thank Ark Group for giving me the opportunity and independence to make of IK what I thought it should be.
Perhaps you recall when I put out my first issue in December 2007/January 2008, I said I didn’t see much that needed changing, but warned I’ve always ended up putting my own stamp on any periodical I’ve ever edited. As it turns out, what I thought IK should be is an adaptive, innovative, leading-edge publication. During my tenure, the present and the future have moved very rapidly and IK with it.
During these 16 months, knowledge management (KM) has been in a disruptive, delightful and desired period of change, moving past periods of discovery, study, theory and experimentation on a pathway to embedment in the business process.
Many KM thought leaders have longed for this, saying that KM would never fully succeed until it became the new way of doing business. ‘Embedment’ became a word in the KM lexicon.
Even for KM, change isn’t easy, comfortable or completely controllable. Between the thinking and the embedment comes the ‘migration’ from the one place to the other, leaving behind a nervous bunch of KM pioneers, who worry they are losing their roles as wise guides.
There could be some serious consequences of that as the idea migrates but the expertise doesn’t. Suddenly KM is moving down the org chart and ‘amateurs’ are at the wheel. What to do?
What I’ve done with IK is to broaden its scope (probably to the disdain of some purists) to reach beyond the KM core for writers who are following KM into the workplace. New faces, new places. In so doing, I hope some of the world’s top executives and traditional KM leaders and managers have discovered that real KM is happening now in a catalytic state in business units where enablement, advice and support from consultants, top and middle management are even more necessary. Enterprise-wide KM is essential or KM migration becomes fragmentation and (yes) death. Successful KM will always be a partnership from top to bottom to top.
Change is fraught with uncertainty for me as well. In addition to leaving IK, I’ve gifted the Association of Knowledgework to another shepherd and will return to my original focus on knowledge work and knowledge workers at the workface or ‘any place’ people, who use the power of knowledge to succeed.
Meanwhile, another able KM editor – Kate Clifton – will take over here. She has been editor of
Jerry Ash, Editor
EI cover story: Information anxiety: Fact, fiction or fallacy?
It's not just information overload. Anxiety is a result of not being able to find information, existing or otherwise!
Masterclass: The cultures of collaboration
In part one of this series we set our definition for collaboration and introduced the idea of team, community and network collaboration. As we move between each of these different types of working together, how do our traditional notions of collaboration and collaborative culture vary?
Feature: Higher ed adapts slowly to global challenges
Study reveals the characteristics and nature of academics and universities that could hinder or promote the implementation of KM.
Cover story: Debunking conjecture of a KM v. SM cultural war
Sometimes incorrect knowledge ignites truth. And so it is with an erroneous blog that has led to the clarification of the relationship between KM and SM.
Book review: Seamless Teamwork
New Zealander Michael Sampson wants people to collaborate better. The tagline of his website is Working with people you cant be with. So, while Sampsons first book is published by Microsoft and discusses SharePoint, it is not only for those proud owners of a SharePoint license. It aims to provide a practical framework for any distributed teams using equivalent collaboration software.
Last word: Fast returns justify BPM when money's tight
You can always justify spending money when it saves money. The sooner the better in the current climate.
Recession buster: Savings and profits can be earned through true ECM
Most enterprises say they do ECM, but it turns out to be a little bit of this and a little bit of that... here and there. Best to take a holistic view.
Opinion: Competence matters more than knowledge
Traditionally, knowledge and its creation/acquisition, development and application have been considered by the academic and management communities, albeit with different perspectives. In this article, knowledge is principally viewed as the key commodity and the focal point of all activities, hence the term knowledge management (KM) which strives to apply a judicious blend of resources and leadership in acquiring and furthering knowledge.
Knowledge 2.0: BC and KM
Business communication has always been left out as a critical piece of management strategy. Same with KM. As hierarchical lines soften, the need increases exponentially.
The Knowledge: Jack Grayson
To people not directly associated with the American Productivity and Quality Center in Houston, Texas, US, C. Jackson Grayson, Jr. seems to be a shadow behind the iconic APQC President Carla ODell. But Jack Grayson, founder and chairman of the organisation four decades ago, remains quite active at the age of 85 and wants to live to be 113.
Opinion: Become more relevant
So, here we are in another new year. Im still not sure where the last few went. Surprisingly Im feeling a lot better about things now than at the end of the last year. With all the doom and gloom news around, it seemed like the end was near and in fact, according the calendar, it was. Somehow the beginning of the year gives us time to take inventory and make a fresh start, despite the unpleasant tidings for the months ahead.
Book review: How the net generation is changing the world
On a bright, cold winter day the one offering the shortest daylight hours I sat down to take a close look at Don Tapscotts latest book: grown up digital, with the sub-head: how the net generation is changing your world (note all lower case).
The Gurteen perspective: Twittering
Do you have a problem understanding what all the fuss is about Twitter? Do you think it is about telling strangers what you had for breakfast or that the cat has been sick? Do you still wonder why anyone would want to know these sorts of things and why you would waste your time telling them?
Thought leader: Against certainty
Many in Washington and on Wall Street initially reacted derisively when treasury secretary Henry Paulson changed his tune regarding the proper use of the $700bn bailout. He refused to apologise and defended his right to change his mind in response to seismic shifts in the economic picture.