denotes premium content | Sep 6 2008 Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 4 Issue 9
Features
Best practice? Using knowledge management to reach the top
The aim of Morgan Cole’s knowledge management programme is to help the firm achieve its ambitious plan to become ‘the UK’s first choice business law firm’. David Main has seen the company through the first phase of the process and here he discusses the key aspects of the project.
NEON illuminates the BBC: Knowledge sharing in the Information & Archives division
The changing pressures facing the broadcasting industry mean organisations have to constantly adjust to ensure employees have access to the latest information, on demand. Andrea Wharton describes the experiences of the BBC and Smartlogik in implementing NEON, a project estimated to be worth £5m and scheduled to last five years.
Sharing wisdom: The power of mentoring
Mentoring techniques can go a long way to ensuring employees feel included in an organisation’s corporate culture, and in encouraging the formation of networks. David Clutterbuck explores the principles behind the approach, and discusses the issues to consider before integrating mentoring with your broader knowledge management programme.
Taking stock: Has the promise of KM been fulfilled?
Most law firms have taken the first step towards implementing a knowledge management initiative, but very few have taken stock of how successful their systems actually are, and to what extent their KM venture has fulfilled the original aims and objectives. Kim Sbarcea reviews what firms should be doing to develop and strengthen their KM strategy.
The case for KM: Knowledge management in the legal sector
In spite of their notorious hostility to change, the potential benefits knowledge management promises firms operating in a sector as knowledge intensive as the legal sector are palpable. Simon Lelic talks to representatives from CMS Cameron McKenna, Mondaq, Perceptive Technology, ResSoft, Sherwood PSF Consulting, Smartlogik and TFPL, and discusses the impact KM has had on the industry.
The next step: Turning information into knowledge
Capturing and storing information is a process every law firm is familiar with, but it is the way in which this information is identified and analysed that determines how useful it will be as a knowledge resource. Nigel Oxbrow discusses the value knowledge management, and in particular a chief knowledge officer, can bring to law firms looking to take this next step.
Unlocking government knowledge: KM in the public sector
The public sector is usually perceived to be lagging behind in the implementation of knowledge management, but the UK government has made a promising start. Anna Vacher describes the government’s programme so far, and assesses its chances of continued success.
Why KM is not enough: From knowledge to know-how
Law firms need to go beyond knowledge management if they are to attract clients and develop their market position. So argues Stephen Mayson, who believes know-how – the accumulated knowledge, experience and skills of a firm’s employees – represents the true source of competitive advantage.
Regulars
Book review: Knowledge and Communities
Ana Neves reviews Knowledge and Communities
