Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 3 Issue 3
A notable improvement in R&D
Culture shifts are often difficult to carry out, especially in such a difficult area as laboratory experimentation and research. Kodaks approach to the need for better data storage led not just to a different process, but also to a significant culture change. Here, Jonathon Trigg explains the uses and lasting influences of an electronic notebook for recording data and research
Book Review: The Knowledge Management Fieldbook
Roger Evernden reviews this title written by Wendi R. Bukowitz and Ruth L. Williams. Published by: Financial Times Prentice Hall, London 1999
ISBN: 0 273 63882 3
In this interview based article, Dr. Jaz Saggu describes the concepts and journey which led to a new knowledge infrastructure in Bovis Ltd. The in-house constructed Wingspan intranet has created a new sharing culture and transformed the way business is won. As Development Director, Dr. Saggu has been closely involved with the building of the new KM environment from its initial origin in board-room discussion to its every-day use amongst Bovis employees around the globe.
Knowledge Management Product Review: cotoco K FRAME
Eyretel Ltd. have been using the Cotoco K Frame product for ten months, and it has already proved its worth. The sales force can now access information they need from the knowledge framework software, and it has shown itself to be an indispensible sales tool. Nathan George of Eyretel Ltd. explains the benefits.
Rapid Expansion Control
A rapidly growing company needs support in order not to spiralling out of control. MTN, the leading cellular company on the African continent found that their estimation of telecom subscriber growth increased much quicker than their expectations since the company launched in 1994. They found the answer to this potential chaos in the KM programme of Celemi. Paul Norman tells the story of how the potential information storm was calmed
The Fourth Wave
If your company is hemmed in by traditional barriers and you feel that the idea of introducing knowledge gathering will only invoke apathetic reactions, then perhaps your company needs a fourth wave to break the ice. Buckman Laboratories empowered their employees' confidence and willingness to share by inviting them to a retreat called the fourth wave. In this article, Bob Buckman shows how pleasure and business can be mixed for a successful result.
Unlocking unknown territory
Far from losing its power as a practical management tool, knowledge management is proving its worth even in one of the last known places on earth. Davey Jones locker is being unlocked for all its potential, and here Michael Mahaffie explains the role of KM as an aid to competitive advantage in the race for new discoveries.
Your Say: Competitive Intelligence and Knowledge Management
In this months Your Say, we look at the relationship between competitive intelligence and knowledge management. The views expressed in this section are quite harsh on the KM front, but it was important to include them because there is definitely some truth to the claims. All good things are vulnerable to the bandwagon, including knowledge management, but one must remember that amongst those companies relabelling their products and programmes, quite a few are really changing the way they do business. This magazine is a testament to those companies who can prove that with evidence. Competitive Intelligence is also susceptible to buzzword status. Read on to find out about correlations between the two.