Inside Knowledge Magazine /Knowledge Management Magazine Archive
Volume 11 Issue 1
How are you doing?
It is almost two years since I had the great privilege of becoming editor of Inside Knowledge. In that time, it has been my pleasure to talk with the greats of the industry and read their insightful articles before anyone else.
But what has been most interesting and exciting is talking to people about knowledge management (KM) in their organisations Ė KM as it is implemented and practiced across the world, not the theory. Iíve talked to people in organisations where the budget for KM has been practically zero, yet their dedication and enthusiasm has carried them through and enabled them to make an appreciable difference.
At the same time, Iíve also spoken to people in charge of major KM budgets, enjoying the support of far-sighted bosses and chief executives and found out just how far a little investment can go Ė in the case of companies such as Fluor Corporation, the answer is a long, long way indeed.
Iíve also learnt about KM in some places where I never expected to find it Ė restaurant chains, architectural practices Ė and in parts of the world where, naively, I thought it might not be found or would never be part of the culture.
But time and again, itís what you, the readers, are doing that fascinates the most, in organisations both large and small. Thatís why, with IK now in its eleventh year Ė and not just bigger than ever, but with more subscribers than ever, too Ė needs you. Itís your stories, your projects, your experiences that make it truly unique.
Not just communities of practice, story-telling, knowledge transfer and other core KM concepts, but with the integration of Enterprise Information into IK, information management in its many forms, too. Please e-mail me at the usual address, email@example.com.
EI case study: Herefordshire Council
How do you raise the profile and importance of records management within a local authority? Herefordshire Council is undertaking a business-transformation programme in which records management will be key. Work has already started on changing the way in which staff view their records.
EI workshop: Intranet user requirements
Whether it is a new intranet or part of a programme of consolidation, it is important to align the resulting system with user requirements. By Joanna Goodman.
Feature: Changing times
Jan Wyllie explores the potential consequences of the rise of social-networking and how taxonomies can help bring order to chaos.
Masterclass: Change management
In the second of a two-part masterclass, Andrew MacNeil examines ways of engaging employees in the process and overcoming potential resistance.
EI workshop: Measured reaction
What cannot be measured cannot be managed. So what metrics should an organisation use to measure the success of its intranet? By Stephen Musselwhite.
Case study: Allen & Overy
How Allen & Overy has progressively rolled out social software including wikis and blogs to help staff work together better. By Ruth Ward.
EI feature: Data quality
Poor data quality can infuriate customers and staff alike. But organisations are, at last, beginning to put in place technology and processes to deal with the problem.
The knowledge: Manfred Bornemann
Manfred Bornemann is a restless individual. Not just a pioneer of intellectual-capital measurement and a knowledge-management practitioner, but an entrepreneur and academic, too.
Knowledgeworks: Perfect partners
Jerry Ash makes the case for a close relationship between information management and knowledge management.
The Gurteen perspective: Open and transparent?
When considering knowledge sharing or creating a more collaborative culture, we often talk about the need for people to be open and for more transparency. By David Gurteen.
Book review: The Secret Language of Leadership
Successful leaders have always needed to be good communicators, to inspire. But never more so than today, even in quite humdrum leadership positions, given the near-permanent state of corporate change that we all live in these days.
Case report: Oracle
Fast growth and multiple acquisitions can put a strain on any corporate knowledge management programme. But Oracle shows how such challenges can be dealt with. By Jerry Ash.
Thought leader: Sam Marshall
Just as the baby boomers leave, were looking to replace them with generation next. Not only is this a much smaller population to recruit from, but they have much higher expectations, too.
Book review: Net Work
Human networks are everywhere. Literally. We network at work (obviously); within the companies and industries that we work in; among various sets of friends; with family. And few specialists explain exactly how they work and add value than Patti Anklam.
Last word: Flood warning
What would happen to your organisations records whether on paper or electronic should your office or home become flooded? By Doug Miles.